Home World Grand Clearance Sale - Jan. 2014

Home World Grand Clearance Sale offer up to 50% Off for selected items. No interest for 3 months installment plan valid with a minimum purchase 5,000.00 php. Major credit cards is accepted. Promo duration: January 01 to 31, 2014.

Top 3 Best Online Shopping Store for Appliances in the Philippines

#BestShopping Store Online @Philippines

In our present time, computing became more mobile and tend to affect the lives of many. From being hard yet simple to sophisticated but more easy and comfortable. Before, when it comes with shopping or buying stuff to the store shoppers need to invest both time and energy. They(Shoppers) travel half or quarter a mile to reach the shopping malls, department store, or supermarkets to buy goods and services they need. But today you can bought or shop products and services you need online in just a glitch of time without leaving your sofa or room with just your finger tips, it is called Online Shopping.

Online Shopping makes life  more easy, comfortable, and sophisticated, thanks to the internet technology, making it possible. However, here in the Philippines not all website offer same service like in the United State of America were transaction is guaranteed safe and secure. Shopping online, security is a must.

How to know your transaction online is safe.

Before you proceed shopping online, we have to consider first a security and the legitimation of the website offering certain products and services. Next, also consider good seller feed backs, service rendered, availability, after sale service,  and last the price.

Top 3 Best Online Shopping Store for Appliances @Philippines

Top 1 in best online store in the Philippines, SM Appliances Center

smappliance.com

 SM Appliances sell product online from home appliances, games, gadgets, audio video, office equipment and furniture. Also, SM Appliances Center offer Philippines a great deals for Television, Camera, Phones, Refrigerators, Aircon, Washers and Dryer, Ranges, Freezer, Computers, Printers, and more both online store and traditional retail.

SM Appliance is a retail affiliates of the SM Group of Companies that is focused on the marketing of Home Appliances in the Philippines. SM Appliances is a trade name of Star Appliance Center, INC which has incorporated in 1991 and in a span of over twenty years, SM Appliances has been able to set up 57 outlets nationwide.

SM Appliances or Star Appliance Center, INC has established a reputation for value and quality services in the marketing of home appliances.

There initial foray into online store is meant to be the first step in electronic commerce here in the country (Philippines), and they continued to expand the service worldwide.  SM Appliances accepts both VISA and MASTER Card credit cards for transaction online.

Top 2 in best online shopping store in the Philippines, Abenson

abenson.com.ph

Abenson sell product online from home appliances, games, gadgets, audio video and furniture. Also, Abenson offer Philippines a great deals for Television, Camera, Phones, Refrigerators, Aircon, Washers and Dryer, Ranges, Freezer, Computers, Printers, and more both online store and traditional retail.

To date, Abenson has established a large network and branches nationwide and it claims to be the No. 1 appliances store in the country. Abenson also focus on the marketing of Appliances in the Philippines. And established reputation for value and quality services in the marketing of home appliances.

Abenson offer free delivery and COD (Cash on Delivery) mode of payment for online shopping. Also, it accepts  both VISA and MASTER Card credit cards.

Top 3 in best online shopping store in the Philippines, Anson's

ansons.ph

Anson's tag line, You and Technology. Anson's claim themselves to be the leading premium appliances and electronic store in the Philippines. Anson's appliance store  offers a complete range of top-of-the-line home appliances, consumer electronics, electronic gadgets and devices.

Anson's appliances to date has established a number of branches in the metro and several part of Luzon here in the Philippines. Like SM Appliances and Abenson, Anson also sell product online from home appliances, games, gadgets, audio video. Also, it offers Philippines market a great deals for Television, Camera, Phones, Refrigerators, Aircon, Washers and Dryer, Ranges, Freezer, Computers, Printers, and more both online store and traditional retail.

Anson's Appliances Center accepts  both VISA and MASTER Card credit cards via Paypal.

Authors Comment on Philippines Online Shopping

These three Home Appliances giants, SM Appliance Center, Abenson Appliance Center, and Anson's Appliance Center have in common was the online shopper security, good seller feed backs, and great deals with prices, lower than unit suggested retail price or SRP.

#SMAppliancesPromo, #AbensonPromo, #Anson'sPromo

Ways and Steps to Making and closing a Huge Sale

Close Deal and Make Money

There are ways and steps to make and close a big sale known as STRIKE. The very first letter is S and that would be the first step to STRIKE and make a big income,S stand for Sell with Enthusiasm. Being prepared is all about being well-presented and having a good understanding of products before a customer enters the store.

There are three kick-off topic to STRIKE within this step. First, Prepare the Store and Yourself, because if a customer gets a bad first impression of either the store or you, you won’t make a sale. First impression counts, this is true, so if you want to ensure to make a good first impression, take time to make your store and yourself as selling personnel clean and neat.

Second, Know and try the product. You need to know your product to make a relevant solution for your customer needs, but it’s the benefits counts, not the features that sell a product. The benefit is much more powerful if it a specific customer need. So you need to know how a product features into a benefit for the customer.

So, what’s the difference between a feature and a benefit?

A Feature is what a product is or does while A Benefit is what it will do for your customer. Here is a simple example a pencil, feature; its six inches long, benefit; you can use your pencil for a long time, and write pages and pages of important information. As simple as that see.

Lastly, the most important thing you need to keep on mind, Greet Customer with Energy, it is very important to make them feel welcome in the store. Also, always use an open question dealing with your customers, open questions are those question cannot be answered with a YES or NO. Open questions help to start a conversation and help you learn more about customer’s need.

Furthermore, do keep in mind some Do’s and Don’ts at the selling area.

Do’s and Don’ts While Talking to Clients

Dos

Make customer feel welcome.

Be well presented.

Make an eye contact.

Be friendly.

Offer assistance.

Give them space to try the product.

Don’ts

Follow your customers

Eat food in front of customers

Ignore your customers

Saying bad word “Can I Help You” this can annoy customers.

Reasons Why NOT to bought Display Appliances or Gadgets – Expo or Selling Area

[caption id="attachment_1272" align="alignleft" width="409"] Skyworth Exhibit Sta. Rosa[/caption]

Usually, appliances and IT gadgets retail store displays live unit or sample that serve as demo for customers. And very common in shop or store is to test it, used it and even a chance of being dropped or misused. Since, demo item still look good in appearance, business as usual they sold it same price as those unit on the sealed box.

 

The following are some list of appliances and gadgets that suffers abusive usage such as; laptops, desktop, tablets, mobile phone, TV's, Camera, washers, refrigerators, air-con, gas stove, oven, ranges, burner, cook-top, DVD/Blue-ray players, electric fans, and more other. The following are Gadgets and Appliances display item or demo unit Common Defect in selling area.

 

Laptop, Tablet, Camera, and Mobile Phone

 

Laptop has been open and used as demo unit.

Hairline scratches on Laptop, Tablet, Camera, and Mobile Phone that no easily distinguished.

Tablet and Mobile Phone has already used as Demo unit.

Laptop, Tablet, Camera, and Mobile Phone has been charge and battery life decrease

Camera already used as demo unit, DSLR, DSLT or SLR has a shutter count. (Estimated 250,000 shots and reset is needed.)

 

Washing Machine and Refrigerator Display Common Damaged.

 

With multiple scratches on top

With scratch on top

Hairline scratches on top

Faded control panel, with chip off paint on handle

With crack on right corner of door

With severe scratch and dent

Broken hinge cover and w/ scratches on panel board

With crack on top cover, faded brand name

With deep scratch on front door and chip off paint

With crack on handle

Deep scratch or dent on lower door

A crack at left side corner of the appliance.

Appliances crack has been found on it's both sides

Door shelves comes with crack.

Appliances has a dimple dent on its body.

Hairline scratches found on Appliances top cover

Dent and scratches on lower front door

Appliances has a broken hinge lock cover

Dimple dents on appliances front area with broken hinge on its top right corner

Scratch were found at the unit top front area.

 

Audio Video Products Common Display Damaged

 

With deep scratch on CD Cover

Broken speaker stand

With cracked on LCD display panel

With Internal crack on top boarder

Light scratch on LED TV panel or display.

Light dimple dent on back portion of LCD LED TV.

Light scratch on found on Smart 3D TV panel or monitor.

DVD or Blue-ray player found a dimple dent at the back portion and on its top.

Dent on lower right side of the home theater.

Dent on unit lower part

Light scratch and chipped off paint

With hairline scratches near screen panel

 

Ranges, Cook-top, Burner and Gas Stove Common Damage as Display.

 

Crack inside and at top cover

Deep scratches at the lower left side

Crack at the right side of timer selector

Broken lock cover and scratches

Deep scratches on stainless part around burner

Deep scratches on stainless part around burner

Unit w/dent about 4 inch

Damage on lower shelves

Scratch and dent found on gas stove.

Wave on Ranges front door

Dent, scratches and rusted in range front door

Broken door handle

Big dent and wave on top

With multiple scratches at the top Portion

Detached door handle

With scratches on stainless cover

With light scratches on frame

Crack or bubbles on panel

Long and deep scratch on burner front area

With deep dent at range lower part

Long dent on oven front door

Key Concepts to Become a Good Sales Person

[caption id="attachment_1294" align="alignleft" width="328"] .[/caption]

I wrote this article to provide knowledge and educate sales person such as; sales executive, sales assistant, sales clerk, SUC, and Promodiser, increase confidence with people, demonstrate greater professionalism and also to promote sales and service excellence.

 

With this article the Key Concepts to Become a Good Sales Person, it emphasizes on the profound use of selling skills and techniques to enhance individual abilities and talents, focusing on improving and sharpening of ones initiative, pro-activeness and customer oriented service.

 

PROGRAM INPUTS

 

Selling Philosophies / Positive perception of failure

 

Advantages of selling profession

Sales cycle / Types of selling / Selling Techniques / Selling area operation guide

Telephone ethics / Handling telephone messages

I DO NOT LOOK AT FAILURE AS A FAILURE, BUT AS :

An opportunity to change the course of my direction.

A chance to perfect my techniques and performance.

A learning experience I will need someday.

A chance to develop my sense of humor.

A game I must play to win.

ADVANTAGES OF SELLING PROFESSION

Freedom of expression ( Be yourself )‏

The freedom to be successful as you would like to be ( unlimited income )‏

It's a daily challenge

It is fun ( If it is not fun, it is not worth doing )‏

It is satisfying, you feel good when your customer walks away with your product

A SALESPERSON MUST KNOW BY HEART THE FOLLOWING:

1. Customer

2. Product knowledge ( Features and benefits )‏

3. Selling process

4. Handling objections

5. Competitors

THE SALES CYCLE / STAGES OF SELLING

1. Prospecting (the most important element )‏

2. Qualifying

3. Presentation and handling objections

4. Trial close / closing

5. Documentation / payment

6. After sales - service

HANDLING TELEPHONE MESSAGES

1. Answer promptly

2. Identify yourself and the department and company

3. Project positive feelings

4. Be courteous

5. Speak distinctly & loudly

6. Be reliable

7. Let the caller say good-bye first

Also read about the following;

Handling Customers

What is a customer; understanding their needs and wants

The buyer / Buyer's benefits / Type of buyer / Buying considerations

What is a CUSTOMER, reason WHY THEY DISAPPEAR, and BUYING CONSIDERATIONS

WHAT IS A CUSTOMER ?

[caption id="attachment_1357" align="aligncenter" width="490"] customers[/caption]

More than an address or label, a customer is of flesh and blood a man or a woman with emotion, personal problems, unique needs, individual hopes and plans.

More than a voice on the telephone. A customer's call is our signal for action, our opportunity to give service.

Not an outsider- The customer is truly an insider, our reason for existence, they are the boss and a highly important part of the company.

Never an imposition on our time - “Our Time, Is Your Time”

It should be our attitude towards every customer because, this is why we are here..... TO SERVE

Not a favor seeker. We do not do a favor when we serve a customer instead, a customer does us a favor by bringing business to us.

Not dependent on us. However, we as sales person depend upon our customer, without their support we will have no job and no company exist.

Our friend who's confidence and goodwill form our most priceless assets. It is our aim to justify the confidence by serving a customer efficiently and with utmost courtesy.

FIVE TYPES OF BUYERS

1. Apathetic Buyer -will never buy.

2. Self-actualizing buyer -knows exactly what he wants.

3. Emotional buyer -relationship-oriented; will buy from someone he considers a “friend”.

4. Analytical buyer -“detail-oriented” buyer. Focuses on technical specifications.

5. Practical buyer-results and profit-oriented, sees a practical use in his daily life.

WHY DO CUSTOMER DISAPPEAR ?

1% -Death

3% -Moved to another area

5% -Moved to a competitor who is a friend

9% -Complaints

14% -Dissatisfied with product or service

68% -Offended by attitude / action of the business representative

CUSTOMER's BUYING CONSIDERATIONS

1.Price - affordability , discounts and promos.

2. Features and appearance - fashion ability

3. Durability - Quality ; Japan,US,Thailand,Korean,Taiwan or China made

4. After Sales Service - Service lead-time, warranty coverage period and value

5. Availability of Spare-parts - Nationwide, local parts and accessories.

Handling CUSTOMER ENTERS YOUR DOOR, BEHAVIORAL FORMULAS and PROJECTING POSITIVE SELF-IMAGE

[caption id="attachment_1361" align="alignleft" width="329"] clients[/caption]

This article are focus in discussing on how to dealt with customer entering your doors, effective behavior and character sales person must practice, and how to project a positive self-image.

CUSTOMER ENTERS YOUR FRONT DOOR: WHAT WILL YOU DO?

Busy or not, acknowledge the person coming in or clients...the least you could do is say “hello”.

Don't rush to him looking like he is your only sales for the day but instead allow the person to look around and see for himself the products you have on display without loosing him from your sight.

After giving the person adequate time to look around, slowly approach him without saying anything but make your presence felt.

Remain silent, don't break the silence, and wait for the person to talk or make the first comment.

Take your cue from his comments or questions. Limit your answer to the question at hand. Answer promptly and tactfully.

If it is a benefit question, enumerate only the benefits that have relevance to the feature and then attempt a “trial close” for every benefit mentioned.

After the customer says “YES” proceed to closing the sale. Stop talking about the product unless the customer asks some questions.

After the product is released to the buyer, ask for an endorsement and make sure to maintain contact with the buyer.

BEHAVIORAL FORMULAS

Greet the customer immediately.

Give customer your undivided attention (Smile and make eye contact)‏

Make the first 30 seconds count – impressions are formed ( appear trustworthy and credible )‏

Be natural

Be energetic

Think! Use your common sense

Don' push the rule rigidly to the customer

Make the last 30 sec, count as well,

Take good care of yourself (value of health )‏

PROJECTING A POSITIVE SELF-IMAGE

Appropriate manners

Appropriate dressing

Good grooming

Professionalism

How to become a highly paid sales person in real-state in the Philippines

[caption id="attachment_1294" align="alignleft" width="328"] .[/caption]

How become a highly paid sales person in real-state in the Philippines. When I start of my sales career one of my friends told me that; “Do you believe that a top twenty percent of the sales people earn the 80% of the money?” I said, NO I don’t even heard about that. And he said YES it is called the pereto principle, the 80:20 percent rule. And I said well if that's the case, then I want to be in the top 20 percent. That’s simple decision will make you one of the billionaire club member around the globe.

Oh!, not to mention this article is not only focusing selling house and lots or condominium unit, or apartments, or office spaces or any other realty stuff, but it’s also applicable with those guys selling appliances such; audio video products, IT products, Washing and Ref products, small kitchen and cook top, also add Air-con and electric fans. They are the selling personnel commonly know is the country  as sales promoters, promodizers, or sales assistant, SUC’s and SC’s. Furthermore, this article also applicable for sales engineers, sales executives, marketing channel assistants, and all of the sales persons.

The key on becoming good sales person and the very first you need to learn is to make a decision to be in the top twenty percent. Because, if you don’t make a decision to be in the top 20%, you will be automatically fall by default into the bottom 80%. Nobody ever says that when I grow up in my sales career I will be in the bottom 80 percent and struggle about money for all of my life. But by failing to make a choice to excel, you are unconsciously make a decision to be mediocre. So your aim is to become one of the highest paid sales people in your profession and accelerate your sales career by using the vital keys to success in sales, the vital keys to get into the top twenty percent. Unfortunately this is easier than you might think.

Now, most significant to be a top sales people is as top sales person love what they love to do. All successful and highly paid sales person love there sales career. You as selling personnel must learn to love your work and commit yourself to become excellent in your field. Invest lot of time learning to improve your knowledge in your sales career, pay any price, go any distance, sacrifice to become very best of what you do and never stop until you get there. Because, all of them who are in the top twenty percent starts in the bottom 10 or 20 percent even number two in the bottom. No one start’s at the top. The fact million of the people start in the bottom and now they enjoying to be on the top, I know you can do it as well if you decide to.

Want to learn more on how to become guru as sales person? Then, stay tune and we have a lot of things to discuss with, this is Jesson reminding you that “Your choice is your success or failure so be clever!”