What to do: When Printing Becomes Faint or Colors Are Incorrect

If print results are blurred or colors are not printed correctly, the pint head nozzles (FINE Cartridges) are probably clogged. Follow the procedure below to print the nozzle check pattern, check the print head nozzle condition, then clean the Print Head.

 

If printed ruled lines are misaligned or print results are otherwise unsatisfactory, aligning the Print Head may improve print quality.

 

And it is important, not to rinse or wipe the Fine Cartridges. This can cause trouble with the FINE Cartridges.

 

Note

Before performing maintenance

 

Check if ink remains in the FINE Cartridge, by checking the Ink Status.

 

Check if the FINE Cartridges are installed correctly.

 

Check if the orange protective tape on the bottom of the FINE Cartridge is removed.

 

If the Alarm lamp flashes orange, see "Alarm Lamp Flashes Orange" in "Troubleshooting" Also, check driver because,  increasing the print quality in the printer driver settings may improve the print result.

 

When the Print Results Are Blurred or Uneven:

 

Check Printing the Nozzle Check Pattern and Examining the Nozzle Check Pattern. After cleaning the Print Head, print and examine the nozzle check pattern. However, if there are still missing lines or horizontal white streaks in the pattern: Proceed to the second step, by cleaning the Print Head.

 

If the problem is not resolved after cleaning the Print Head twice try Cleaning the Print Head Deeply. And if the problem is still not resolved, turn off the power and clean the Print Head deeply again after a day or 24 hours. If the problem is still not resolved, you should  Replace a FINE Cartridge.

 Note

 If the problem is still not resolved after replacing the FINE Cartridge, contact the service center.