If print quality does not improve by the standard cleaning of the Print Head, clean the Print Head deeply. Cleaning the Print Head deeply consumes more ink than the standard cleaning of the Print Head, so clean the Print Head deeply only when necessary.
You need to prepare: a sheet of A4 or Letter-sized plain paper
Make sure that the power is turned on.
Load a sheet of A4 or Letter-sized plain paper.
Open the printer driver setup window.
See Opening the Printer Driver Setup Window.
Clean the Print Head deeply.
(1) Click the Maintenance tab.
(2) Click Deep Cleaning.
(3) Select the ink group to clean deeply.
Note
Check the nozzle check pattern, then click Black if there are missing lines in BK, or click All Colors if there are horizontal white streaks in C, M, Y.
For details on the nozzle check pattern, see Examining the Nozzle Check Pattern.
(4) Click Execute.
Note
Clicking Initial Check Items displays the items to be checked before cleaning the Print Head deeply.
(5) Confirm the message and click OK.
The printer starts cleaning the Print Head deeply when the POWER lamp starts flashing green.
Do not perform any other operations until the printer completes the deep cleaning of the Print Head. This takes about 2 minutes.
(6) Confirm the message and click Print Check Pattern.
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
Examine the nozzle check pattern.
See step 1 in Examining the Nozzle Check Pattern.
If the problem is not resolved, turn off the power and clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, replace the FINE Cartridge with a new one.
See Replacing a FINE Cartridge.
If the problem is still not resolved after replacing the FINE cartridge, contact the service center.
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