Requirements becoming Authorized Service Center Philippnes

Initial Requirements for Authorized Service Center Philippines

An initial requirements to become authorized service center in Philippines is, it shall be the responsibility of the Applicant's authorized service center to submit, maintain the complete and update requirements and copies, which include;

• Business Registration
• Local Government Permits
• DTI Consumer Service 2 to 5 Star Accreditation
• BIR Registration
• Service Shop Insurance
• TESDA NC2 Certificate /  Consumer Electronics Technician Certificate

Also attached photo's of your establishment front view photo's and inside where technician do 

Responsibilities of an Authorized Service Center - Philippines

Also, an authorized service center also maintain an adequate number of technician and support staff to ensure efficient and quality servicing, within the KPI described below.

The technicians should be qualified and competent, TESDA certified, and are of good moral character. Also authorized service center in Philippines shall acquire Product Service Competency Certification from Brand to ensure that the expertise of its technical staff is updated.

The ASC shall also provide an adequate customer support staff, which will do competitive customer handling and warranty validation.

• ASC also perform the following task;
• Customer reception for walk in and call in
• Warranty validation and collection of copy of proof of warranty
• Receiving inspection
• Repair estimate
• Defective parts replacement, service alignment, and adjustments
• Post service inspections